My Issue ... and probably the same as you.

I spent many many hours doing side by side comparisons of different POC radios to use daily in my small business. All the manufactures are buying advertising space on social media touting themselves as the best fit for your needs, but I had no experience in using these devices and buying some would cost a fair amount of money in the hope the one I picked would fit my needs. Well, I have purchased both and used both in the field as a service mechanic in a heavy industrial setting and I offer my opinion to help guide you as a consumer to choose what fits your individual need.

Rapid Radio:

I was pleased with Rapid Radios coverage. I easily talked across multiple states without issue. Crystal clear audio, no issues. I often had full reception where my cell (T-Mobile) did not and the handset performed well. 

POCLink:

Again, quite pleased with POCLink coverage. Again, talked across multiple states without issue.Again, the unit offered coverage where my cell did not. I also spoke to a user in Canada by chance without issue.

I would fairly call both brands comparable in this area.

Rapid Radio:

The device was small, easily portable and offered no real issues to carry all day. Typically, I slide it in my front pants pocket facing inward. The speaker is plenty loud enough to hear and didn't inhibit hands to do work. However ... in this is a huge pain, the PTT button is SENSITIVE, so much as the slightest bump and you make a transmission. I also find the PTT button quite picky, if you don't land dead center on it your transmit will be broken up. You have to consciously remember to nail it dead center, which is REALLY annoying. 

POCLink:

The Ultra unit, which is what I have is somewhat smaller, thinner and lighter than the Rapid Radio. It fits easier in the pants pocket, but I find myself usually clipping it on my shirt or safety vest due to the lighter weight. The speaker is not as loud and not quite as clear at higher volumes.

Both devices function well in noisy environments in my experience. Rapid Radio gets props for the louder speaker, but POCLink gets a huge nod for for the PTT button functioning correctly.

Here's where these units REALLY start to differ. 

Rapid Radio:

They offer a Windows ONLY portal to easily reassign radio names, groups and monitoring (scan list). It is quite simplistic, but gets the job done. Those with highly limited computer skills will appreciate how easy it is to use.

POCLink:

Offers a IOS and Android app to name radios, groups, and listeniing (scan list). Also offered are GPS tracking (incremental) and the abilty to use the app as another send/receive device. You can also use the app to monitor radio traffic in the phones background.

Rapid Radio:

Should cellular coverage not be accessible, these radios will not work until coverage is re-established.

POCLink:

The Ultra model offers a build in FRS radio that works line of sight enabling communication with ANY FRS radio without cellular coverage. This device can also monitor both POC and FRS simultaneously and the user can easily switch instantly due to the radio having independant PTT buttons. I have found this to be a GAME CHANGER for my needs.

Rapid Radio:

I have found when calling the customer experience to be awesome. They are extremely helpful and go out of their way to help.

POCLink:

I have had similar experiences with very good customer service, also going out their way to be helpful.

My experience conclusion:

I personally prefer the POCLink due to size, weight and double functionality to meet my needs. The build in FRS makes this radio my everyday carry. I'm not even commenting any pricing/rates, that's already all over the internet and you'll have no trouble find that everywhere. 

If you found this information helpful, consider purchasing through this link. Thank you.

https://poclink.com/products/poclink-radio-globalwide-walkie-talkie-long-range-ptt?sca_ref=10236043.4iw8tLQPB96